Writing · A growing library
Ideas taking shape.
Essays about reporting, organizations, artificial intelligence, trust, and the human side of better decisions.
Building RaceTwin: Lessons in Forward-Deployed Engineering
Building RaceTwin taught me how product judgment, engineering tradeoffs, user feedback, and real-world constraints shape a useful running app.
2026-08-31Technology · 4 min readReplacing a Manual Process With an App Isn't Always an Improvement
Building an app to replace a manual process feels like progress. Here's why that instinct often skips the real question, and what to check first.
2026-08-22AI & Practice · 10 min readHow to Write Prompts Like a Pro
Practical lessons from the people who build AI systems: give models better context, clearer constraints, useful examples, and room to express uncertainty.
2026-07-28AI & Knowledge · 10 min readOntology for AI: Why Machines Need a Map of Meaning
Why AI systems need structured concepts, relationships, and rules to move beyond plausible language toward grounded, explainable answers.
2026-07-28Data Products · 5 min readWhat Is a Data Product? Real Examples, Old and New
A practical explanation of data products, from actuarial tables and recommendation engines to internal knowledge assistants, inventory tools, and reporting systems.
2026-07-23Decision Systems · 7 min readHow to Design a Reporting System People Can Trust
Trustworthy reporting is not created by a dashboard alone. It comes from clear decisions, shared definitions, visible ownership, deliberate validation, and a reporting rhythm people can understand.
2026-07-20AI & Knowledge · 10 min readHow to Build an Organizational Knowledge Base for RAG
A reliable RAG assistant begins with organized, governed, and retrievable knowledge. The model is only one layer in a system that must manage sources, permissions, context, citations, feedback, and change.
2026-07-20Data Products · 8 min readHow to Turn an Internal Workflow into a Usable Data Product
An internal data product succeeds when it improves a real decision and fits the work around it. That requires understanding users, rules, handoffs, exceptions, ownership, and adoption, rather than simply building an interface.
2026-07-20Technology · 4 min readWhy Dashboards Fail Before They’re Built
A dashboard cannot repair an unclear decision, an unstable definition, or a process no one owns. The real work begins before the first chart.
2026-07-19Organizations · 4 min readDocumentation Is Organizational Memory
Good documentation preserves the reasoning, definitions, and handoffs that allow work to continue when people, priorities, and systems change.
2026-07-19Leadership · 4 min readEvery Report Tells a Story
Reports shape attention through what they include, what they compare, and what they leave unexplained. Responsible reporting makes that story visible.
2026-07-19Data Products · 6 min readBuilding a Data Product by Applying Systems Thinking
How to turn recurring requests into a trusted data product by mapping the system, removing memory bottlenecks, and starting with the smallest useful loop.
2026-06-23