01 Data · AI · products · systems

Building digital systems that help people make better decisions.

I design data products, AI tools, reporting systems, and internal software that turn complex information into practical solutions people can trust and use.

From complexity to a clear, human outcomeFlowing hibiscus, marigold, and teal threads move through a textile-like floral field, converge into a clear path, and open into a flower.
My recurring design problemComplexity to human clarity
60%less reporting effort
$75K+annual operational savings
80%enrollment improvement
$30M+monthly e-commerce scale supported

Whether I’m designing reporting systems, exploring AI, writing, or building products, I return to the same question:

How can technology make it easier to make better decisions?

Currently

What I’m working on.

An inventory interface answering a natural-language question with two low-stock results

01 · Building

Natural-Language Inventory Management

Building an inventory management experience that lets people search, update, and understand inventory using everyday language.

A tactile network representing connected organizational knowledge

02 · Exploring

Organization-Focused AI

Exploring AI tools that work with organizational knowledge, workflows, and decision-making.

Lettered puzzle pieces representing ideas taking shape through writing

03 · Writing

Technical Writing

Writing guides, frameworks, and explanations that make technical systems easier to understand and use.

Live product · Running & race preparation

GetRaceTwin

Race-specific training, close to home.

A running product that translates a goal race’s terrain into local training routes, from everyday loops to full race simulations. See where a route matches, where it differs, and how it fits your preparation.

  • Terrain matching
  • Weekly planning
  • Run history
Explore GetRaceTwin
GETRACETWINRace → local
YOUR GOAL RACE.
YOUR LOCAL ROADS.
Goal courseLocal training
Everyday runTerrain workoutLong runRace simulation
Illustrative terrain comparison · Not a measured route

Live product · Independent bookstores

BookstoreBase

Everyday bookstore operations, together.

A bookstore management product bringing inventory, sales, buybacks, customer records, and special orders into one workspace. Tools for stocktaking, labels, gift cards, and reporting support the work beyond the shelf.

  • Inventory & sales
  • Customers & orders
  • Store reporting
Explore BookstoreBase
BookStoreBaseStore operations
More than what’s on the shelf.From the next sale to the next stocktake.
InventoryFind, scan & organize
Sales & buybacksKeep books moving
Customers & ordersKeep requests together
ReportingSee your store’s activity
Gift cardsStocktakePrint labels
Product overview illustration · No live store data

Philosophy

Technology alone doesn’t solve problems. People do.

Technology can give people better ways to think, communicate, and make decisions.

Organizations rarely struggle because they lack software. They struggle when information becomes fragmented, processes become complicated, and people lose confidence in the systems they are expected to use.

My work is about designing systems that restore clarity.

Sometimes through data.

Sometimes through AI.

Sometimes through better communication.

The tools change. The goal doesn’t.

Featured work

Problems I’ve helped solve.

Program, service, and outcome information moving through validation into a trusted report

Case 01

Building healthcare reporting systems people can trust

Building the reporting and analytics foundation for a statewide healthcare workforce initiative, reducing reporting effort by 60% and creating more dependable decision support.

Read case study
Organizational knowledge sources connected into one governed knowledge system

Case 02

Making organizational knowledge easier to find and use

Centralizing knowledge across teams into a governed foundation for a GPT-style assistant powered by retrieval-augmented generation.

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Grant and survey workflows organized into clear internal data products

Case 03

Turning internal workflows into usable data products

Designing grant-management, survey-management, and related tools around the decisions, handoffs, and people that make the work function.

Read case study
View all work

What I’m exploring

Curiosity drives everything I build.

Select an area to see its guiding question and evidence.

Beyond the work

A builder shaped by two countries, many disciplines, and persistent curiosity.

Based in Rochester and raised in India, I bring an analyst's rigor, a product thinker's curiosity, and a writer's attention to how people experience systems.

Meet Shivam

Connect

Let’s build something meaningful.

Whether you’re looking for a collaborator, a speaker, a consulting partner, or someone who enjoys solving complex organizational problems, I’d love to hear what you’re working on.